Customer Relationship Management

Description

This reference is loaded with necessary resources useful to small, mid-size and corporate enterprises. Get expert advice on latest technologies pertaining to development and cost. Inside you will find trade journals and magazines, educational resources and professional business tools to assist you with information regarding customer services and relationship management software and systems.

Find the leading providers of Customer Relationship Management (CRM) and business process automation software designed for companies that want to create customer relationships that are more meaningful, personal, and productive. Companies that provide a diverse suite of customer management software solutions that integrate people, processes and technology for improved agility and business performance.

CRM that provides the easiest way to track tasks and projects, and which enables teams to move work forward. With a reliable combination of Live Chat, Helpdesk, Voice and Video Conference tools, you can answer questions from your web visitors instantly with live chat from desktop or mobile, handle support tickets and offline chats better with integrated Helpdesk, video chat for a more personal experience, improve customer relationships with social toolbar and provide an all-round awesome experience for your visitors. Flexible applications that simplifies team collaboration and helps you evolve your ideas into finished products.

Easy to use web applications that centralizes discussions, file sharing, tasks, notes, group chat, and video conferences around your visual content to help your team collaborate better. Provides fast-growing companies with out-of-the box functionality to manage all their service channels – email, mobile, chat, phone, self-support sites and social networks like Twitter and Facebook – in one place. Using its powerful features, customer support agents can increase productivity, become more efficient at day-to-day tasks and never let customer inquiries fall through the cracks.

Sales and Marketers – Find an all-in-one cloud-based business presentation CRM solution that’s great for contact management, marketing automation, web analytics, email, and more. A lightweight project management tool, that’s considered the Swiss Army Knife of social media managers and marketers.

Finance Managers – Find a leading Software as a Service (SaaS) solution that offers an enterprise-ready cloud app for work management and collaboration. Regarded for its online project management, collaboration, and file sharing features, this intuitive spreadsheet-like app is used broadly to track and manage diverse types of work including: team projects and task lists, customer information, sales pipelines, event schedules, and business processes. Sends estimates, tracks time, invoices clients, and keeps track of cash flow, all in one place. Makes it easy for businesses to collaborate, share and manage content online.

You will also find scalable mobile apps that lets you create, share and run powerful integrations between 100+ apps within minutes.

Over 190 professional resources covering the following categories: Accounting; Adobe Photoshop – PSD Mockups & Designs; Apps & Development; Authors, Bloggers, & Writers; Bids, Contracts, Freelance & Project Consultants; Blogs; Chats; Computer Hardware & Software; Customer Relationship Management – Team – Project Management; Customer Service; Distributors; Email; Finance; Forms & Templates; Home & Garden; Manufacturers; MS Office – Access, Excel, PowerPoint, Publisher & Word; Payment Gateways; Podcasts; Promotional Events; Protype – UI & UX; Purchasing Directors; Retailers; Search Engine Optimization; Security, Metric, Analysis & Maintenance; Tax; Technology & E-Commerce Solutions; Telecommunication; Tradeshows; Venture Capital – Angel Investment; Webinars; Website Development and Wholesalers.

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